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Water heater leaking in Quincy? Call before it gets worse.

One call reaches a licensed local plumber who replaces water heaters in Quincy, usually the same day. Know what a fair price looks like before anyone arrives.

(617) 549-5734

24 hours, 7 days

Call now

A city of apartments and two-families

Quincy has about 48,000 housing units, and only 38 percent of them are single-family houses. Four in ten are in buildings with five or more apartments. Another one in five is in a two-, three- or four-family.

So a leaking water heater in Quincy is often above someone else's ceiling. What to do when it is.

The permit

Plumbing and gas permits come from the Inspectional Services Department at 55 Sea Street, 617-376-1450. The city takes applications online through its ViewPoint permit system. Plumbing and gas are separate applications, and the plumber files both.

The city's fee schedule lists a water heater that needs a plumbing and a gas permit at $60 for the two. A reinspection is $30. Starting a job before the permit is issued doubles the fee, though state rules let a licensed plumber do emergency work first and notify the inspector by the next working day.

Soft water

Quincy buys all of its water from the MWRA. It is soft, about one grain per gallon, so scale builds slowly in a tank here. A yearly flush is enough.

Gas

National Grid is the gas company. If you smell gas, leave the building and call 911, then National Grid at 800-233-5325.

The plumber on this number

The number on this page rings a plumber based in Quincy, listed as open 24 hours.

Tenants

If a landlord does not restore hot water, the Quincy Health Department takes the complaint: 617-376-1275. What the owner owes, and how fast.

Main sources

Common situations

What you can call about

Hours

Every day
24 hours, 7 days

Location

Quincy neighborhoods

WollastonNorth QuincyHoughs NeckSquantumMarina Bay

Questions

Is this a plumbing company?

No. This is an independent referral site for Quincy. Calls go to a local licensed plumber. Ask for the license number on the call.

What should I do right now?

Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.

I'm a tenant. Whose problem is this?

The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.

It's a condo. Who pays?

Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.

Do I need a permit?

Yes. Massachusetts requires a plumbing permit (and a gas permit for gas units). A plumber who says you do not need one is a warning sign.

Do you charge for the call?

No. You pay the plumber directly for any work you agree to.

Call now: (617) 549-5734