One call reaches a licensed local plumber who replaces water heaters in Marina Bay, usually the same day. Know what a fair price looks like before anyone arrives.
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Marina Bay was built on the site of the former Squantum naval air station. The housing is condominiums, townhouses and low-rise apartments, so nearly every water heater here shares a wall, a floor or a ceiling with someone else.
When a heater sits above another unit, Massachusetts requires a pan under it. If yours has no pan, or the pan has no drain line, say so when you call. It affects the price of the replacement.
Tell the management office before the plumber arrives. Ask whether the building wants notice, proof of the plumber's insurance, or the water shut off for more than your unit.
If the leak reached the unit below, the condominium documents decide who pays for what. State law lets an association charge an expense to a single owner when it results from that owner's failure to follow the master deed, bylaws or rules. How the bill usually divides, and what your own policy covers.
A condo replacement needs the same permits as a house. Quincy's fee for a water heater that needs plumbing and gas is $60, and the plumber files it online. The city's permit office.
Updated October 2026
No. This is an independent referral site for Marina Bay. Calls go to a local licensed plumber. Ask for the license number on the call.
Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.
The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.
Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.
Yes. Massachusetts requires a plumbing permit (and a gas permit for gas units). A plumber who says you do not need one is a warning sign.
No. You pay the plumber directly for any work you agree to.