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One call reaches a licensed local plumber who replaces water heaters in Brockton, usually the same day. Know what a fair price looks like before anyone arrives. Based near Quincy.
(617) 549-573424 hours, 7 days
Brockton has about 37,700 housing units. More than a quarter of them are in two-, three- and four-family houses, and another fifth are in larger buildings. Only half are single-family.
That makes a failed water heater here a landlord's problem as often as a homeowner's. What the owner owes a tenant, and by when.
Since April 27, 2026 the city's plumbing, gas and wiring inspectors start their day at 7 in the morning. To see one in person, the city says to come in between 1:30 and 3 and to call first to be sure they are in. The plumbing and gas inspectors' line is 508-580-7145.
The Building Department is on the third floor of City Hall, 45 School Street. The office is open 8:30 to 4:30 on weekdays and until 7 on Wednesdays.
Applications are filed online through the city's CitizenServe portal. The fee list linked from the Building Department's page is labeled as of October 27, 2015. Ask the plumber for the current permit fee and have it shown in the quote.
Brockton's water comes from Silver Lake, with a desalination plant in Dighton as a second source. The city's report gives no hardness figure.
Eversource is the gas company in Brockton. For a gas smell, leave and call 911, then Eversource at 800-525-8222. National Grid supplies the electricity, so Mass Save's 2026 rebate of $750 on a heat pump water heater applies.
The number on this page rings a plumber based in Quincy. Ask on the call how soon they can be in Brockton.
The Brockton Board of Health is at City Hall, 508-894-1480.
Updated October 2026
No. This is an independent referral site for Brockton. Calls go to a local licensed plumber. Ask for the license number on the call.
Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.
The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.
Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.
Yes. Massachusetts requires a plumbing permit (and a gas permit for gas units). A plumber who says you do not need one is a warning sign.
No. You pay the plumber directly for any work you agree to.