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One call reaches a licensed local plumber who replaces water heaters in Randolph, usually the same day. Know what a fair price looks like before anyone arrives. Based near Quincy.
(617) 549-573424 hours, 7 days
Randolph's plumbing inspector works Monday, Wednesday and Thursday. The Building Department asks for inspection calls before 9 in the morning.
That matters for timing. A heater replaced on a Thursday afternoon may not get its final inspection until the following Monday. Ask the plumber when the inspection is booked.
The Building Department is on the second floor of Town Hall, 41 South Main Street, 781-961-0921, open weekdays 8:30 to 4:30.
Chapter 300 of the Randolph code lists the residential plumbing and gas fees. A water heater is $25, a gas permit is $55, and there is a $50 filing fee. A reinspection after two failed inspections is $50. Ask the plumber which of those apply to your job and put the total in the quote.
The median home in Randolph was built in 1966. Close to three-quarters are single-family. Just over half the town heats with gas, about a fifth with oil and about a fifth with electricity.
Eversource is the gas company in Randolph. If you smell gas, leave the house and call 911, then Eversource at 800-525-8222.
National Grid supplies the electricity, so Mass Save's $750 rebate on a heat pump water heater applies in 2026. The water comes from Great Pond Reservoir, shared with Braintree and Holbrook.
The Randolph Health Department is at Town Hall, 41 South Main Street: 781-961-0924.
Updated October 2026
No. This is an independent referral site for Randolph. Calls go to a local licensed plumber. Ask for the license number on the call.
Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.
The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.
Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.
Yes. Massachusetts requires a plumbing permit (and a gas permit for gas units). A plumber who says you do not need one is a warning sign.
No. You pay the plumber directly for any work you agree to.