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One call reaches a licensed local plumber who replaces water heaters in Milton, usually the same day. Know what a fair price looks like before anyone arrives. Based near Quincy.
(617) 549-573424 hours, 7 days
The median house in Milton was built in 1945, older than in any other town this site covers. Four out of five homes are single-family, and two-thirds heat with gas.
In a house that old, ask whether the quote covers bringing the vent and the shutoff valve up to the current code. What belongs in a quote.
Milton has no flat fee for a water heater. The fee schedule the town posts, dated May 1, 2009, charges $35 for each $1,000 of the work's value, or part of $1,000, on the first $10,000. Work worth $2,500 comes to $105. A gas heater needs a gas permit as well as a plumbing permit, so ask the plumber for the total.
Work started without a permit, other than an emergency, is charged at double the rate.
Permits come from Inspectional Services at 525 Canton Avenue, 617-898-4925. Applications are filed online through the town's PermitEyes system. The building inspectors keep walk-in hours from 8 to 10 each morning.
Milton's water is all MWRA. It is soft, so a tank here collects scale slowly.
National Grid supplies the gas. If you smell gas, leave the house and call 911, then National Grid at 800-233-5325.
Eversource is the electric company, which puts Milton in the Mass Save program. Its 2026 rebate on a heat pump water heater is $750. Whether one makes sense for your house.
No hot water in a rental goes to the Milton Health Department, 617-898-4886.
Updated October 2026
No. This is an independent referral site for Milton. Calls go to a local licensed plumber. Ask for the license number on the call.
Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.
The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.
Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.
Yes. Massachusetts requires a plumbing permit (and a gas permit for gas units). A plumber who says you do not need one is a warning sign.
No. You pay the plumber directly for any work you agree to.